FAQ.
Heyu Plastic

A Professional & Reliable Custom Pump Manufacturer

  • 1. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry.
  • 2. Are you a direct manufacturer or a trading company?

    We are a direct production factory, and we also have our own international trade department, we produce and sell ourselves.
  • 3. What products can you provide?

    We mainly produce plastic bottles, cream boxes, airless bottles, lids and other cosmetic packaging materials.
  • 4. What application fields are your products mainly involved in?

    Our products cover almost the entire application areas of packaging, mainly in cosmetics, medicine, food, beverage and other industries.
  • 5. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
  • 6. What is the production capacity of your company?

    We annually produce 60 million bottles, 50 million cream boxes, 15 million spray heads, 20 million lids, 2 million airless bottles, 2 million lotion pumps and 5 million travel bottle sets
  • 7. How many employees does your company have, and how many technicians are there?

    The company currently has more than 100 employees, including more than 5 professional technicians and more than 2 engineers.
  • 8.How does your company guarantee product quality?

    1. Before order confirmation, we should check the material and color of the product should be strictly samples.
    2. We will track the beginning of different stages of production.
    3. The quality of each product is checked and cleaned before packaging. Before delivery
    4. Customers can send a QC to check the quality.
    5. We will do our best to help customers solve product problems.
  • 9.What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.
  • 10.How to deliver goods to customers?

    Usually we ship by sea, because we are in Ningbo, and we are only 55 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • 11.Where are your goods mainly exported?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.